Eight Easy Tips for REAL Communication when the conversation gets tough Anytime you’re stuck—when a professional or personal relationship goes into a rut, or you’re having trouble achieving results in your team or organization—ask “What conversations are we not facing or not facing well that are keeping us stuck?” REAL Communication at this point will help both […]
When You Ask for It, You Get It: How Candor Leads to Commitment As the story goes, a senior leader at a global beverage company had just concluded an extremely assertive and confident presentation on strategy. He calmly took a sip of water then asked his audience of marketing executives, “So, what have I said […]
Five Guidelines for Delivering Constructive Criticism Managers are caught in a seeming paradox: They need to create and maintain good working relationships so that they can get work done through others. At the same time, they need to constantly perform course corrections on others’ performance. In other words, they need to criticize. The paradox is […]
In the complex modern world of work, conflicts are inevitable. Those who never experience conflict on the job are either living in a dream world, blind to their surroundings, or in solitary confinement! Because whenever two or three are gathered in any community for any reason at any time, there will inevitably be some form […]
The goal of SkillSpire Academy’s “REAL Communication” online learning program is to help people talk about difficult challenges, complex problems and uncomfortable issues in a direct, open, mutually engaged manner. This usually requires the development of new communication skills AND the commitment to create a “safe” environment where our communication patterns foster openness rather than fear or […]
It happens to all of us at various times in our lives. Even the calmest, most peace-loving amongst us will face circumstances where we are angry and frustrated with someone (or with a situation) and we are struggling to communicate productively. Here are a few tips to help. Stop. If you get really angry about […]
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